The safety of our employees during this time is a priority. As with many organisations we have asked our UK office staff to work from home, including our Customer Care Team.
Like so many of you, they are balancing their professional and personal responsibilities in new and unexpected ways, such as juggling children home from school, while continuing to support you via our Web Chat and Telephone channels.
Our Web chat button will appear on the right of your screen during normal office hours as soon as an advisor becomes available.
FAQs for the fastest answerLooking for a fast answer to your question? Search our Frequently Asked Questions |
Call Us 0345 222 0458Monday - Friday 9am - 5.30pm (Tip: Faster Response Wednesday to Friday. Longer waiting times on Mondays) |
Message UsVia webchat when you see the webchat speech bubbles logo (Mon - Thu 9am until 4.30pm, Friday 9am until 12.00pm - a speech bubble icon will appear whenever an adviser becomes available. |
Please be aware that our waiting times for web chat are currently longer than normal, please accept our apologies during this time. |
Purchase SparesTo purchase a spare part or accessory for your De'Longhi product please visit our Spares Supplier. |
Dolce Gusto and Nespresso ServiceNespresso: 0800 442 442 or visit their website Dolce Gusto: 0800 707 6066 or visit their website |
De'Longhi MicrowavesPlease contact Argos on 0845 640 3030 |
De'Longhi CookersPlease contact the cooker helpline on 0843 362 2013 Open Monday to Friday 9am to 5pm |
Delivery
Delivery within 1-3 working days
Easy Returns
Within 30 days
Payments
Secure payment
